NHTSA Complaint #11656462 — 2018 CHEVROLET SILVERADO 1500

An independent service center confirmed that the water pump failed and fell apart. This water pump is a 4-groove pulley (part number 12685259) specific to my vehicle. Most other Silverados have a 6-groove pulley system. This 4-groove pulley water pump is unavailable from the dealer or any of the part stores, as they are on back order with no resolution or availability date. GM has notified some parts stores that this part has been discontinued and is no longer available. This truck is less than 10 years old. There are no other parts, either aftermarket or otherwise, to replace my water pump. The water pump is a vital engine component needed to prevent significant engine damage, and without it, the truck can not run independently without overheating. It is essentially the heart of the automotive cooling system, because the truck water pump function is to continuously circulate the engine coolant from the radiator to the engine and back to the radiator. I have had my truck in an independent service center since January 2025, waiting for this part, which is unavailable. I do have the original part at the shop available for inspection. There were no warning lamps, messages, or other symptoms of the problem before the failure; it just started making a clanking sound, and I immediately took it to a shop, and have been out of a vehicle for 5 months.