NHTSA Complaint #11656349 — 2021 JEEP CHEROKEE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11656349
Vehicle	2021 JEEP CHEROKEE
Component	SERVICE BRAKES
Date of Incident	April 13, 2025
Date Filed	April 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Car completely died while operating. No Power. Dead in middle of the road. Unable to signal other cars. Jeep dealership ran code and replaced battery. Did not check PTU as requested. Car is now acting up similar to PTU issues. Exact same experiences as outlined in the recall for 2017 to 2020. 2021 should be included for this recall and reviewed or repaired as this is a known issue in jeep cheerokes. This is a serious issue due to the fact that they shut down immediately leaving you in the middle of the road with zero ability to notify anyone you are stopped. No warning signs were present.

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