NHTSA Complaint #11656231 — 2020 GMC SIERRA 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11656231
Vehicle 2020 GMC SIERRA 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I was about 45 miles or so from home on [XXX]. As I left a business my truck went about 100 feet and the engine stopped working . No warning. Truck was towed to a GM dealer in Wilmington Il. It was determined the cause was due to the wiring from the engine ECM that was run over the top of a very sharp plastic mounting bracket for the ECM. The wire had been cut because of the way this was done at the factory. In addition the fuel pump also needed to be replaced . At the time of this, the truck had 39,140 miles on it. I had no warning this was about to happen. No check engine light went on , etc. Most of my route home is on the highway . Had this not happened on a side street , I would have been involved in an accident. I ended up paying $865.42 plus towing for this repair I should not be paying for. The people at the GM dealer told me this has been happening on numerous GM pick up trucks. This is NOT a maintenance issue or an isolated case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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