NHTSA Complaint #11704848 — 2020 GMC SIERRA 1500

The morning of December 12th, 2025 I used my vehicle to transport my daughter approximately 5 miles round trip from our home to drop her off at daycare and then I returned home. I used my front and rear defrost elements to expedite removal of heavy condensation which had formed on all windows overnight. This was approximately 7 AM. I parked my truck in the driveway and went inside until approximately 11:45 AM when I went to leave in my truck and noticed the rear sliding window had shattered. The window shattered and distributed tempered glass fragments all over the inside of the cab. Only approximately 10% of the window remained intact. I then reviewed the security camera footage from my driveway and discovered that the window failed entirely on its own with nothing hitting/striking/touching the window, nor any humans or animals in the vicinity. I attempted to take the vehicle to a GMC service department this morning (Dec 13) but due to their demand to keep the vehicle for 2-3 days to investigate yet unable to provide a loaner vehicle, I was unable to leave the vehicle in their possession and returned home. I plan to continue to contact GMC dealership service departments in hope I can find one which can provide a loaner vehicle, as I will need transportation to and from work in the coming days. I do have video footage of the incident although I am unable to add it below.