NHTSA Complaint #11656172 — 2024 TOYOTA HIGHLANDER

What component or system failed or malfunctioned, and is it available for inspection upon request? THE CAR SMELLS OF GASOLINE, ESPECIALLY WHEN IT IS HOT OUTSIDE. THE SMELL TRAVELS IN THE CAR AND MAKES ME SMELL LIKE GAS AND ALSO THROUGH THE AIRV ENTS WHEN PARKED IN THE GARAGE. I DO NOT OVERFILL THE GAS TANK. How was your safety or the safety of others put at risk? WE ARE INHALING GASOLINE SMELLS ALL THE TIME AND IT IS UNSAFE Has the problem been reproduced or confirmed by a dealer or independent service center? NO THE DEALER AND THE INDEPENDENT CONTRACTOR SAY THEY CANNOT FIND THE PROBLEM BUT THEY DO SMELL THE GAS Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? THE TOYOTA DEALERSHIP AND INDEPENDENT CONTRACTOR HAVE LOOKED AT IT Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO WARNING LIGHTS HAVE APPEARED DURING THE TIMES WE SMELL THE GAS