NHTSA Complaint #11656048 — 2020 CHEVROLET MALIBU

The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. The contact engaged the parking brake to stop the vehicle. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the vacuum pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.