NHTSA Complaint #11655974 — 2019 HONDA CR-V

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11655974
Vehicle	2019 HONDA CR-V
Component	SERVICE BRAKES
Date of Incident	April 21, 2025
Date Filed	April 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Driving in downtown area, decelerating for stop sign, maybe going 20 mph, when "brake!" illuminated on dash and vehicle abruptly came to a complete stop. It seems the automatic emergency braking system engaged and stopped the vehicle. Seat belt locked and items on seats were thrown to floor. Nothing was in the roadway other than driving over a flat metal road construction plate that was placed in the lane, covering trench work done to the road. Fortunately car behind me had enough room to stop before hitting me. Have driven this route many times including driving over this plate for the last several weeks with no issues until today. I have a sore shoulder and neck from seat belt and jerking motion when car stopped unexpectedly.

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