NHTSA Complaint #11655895 — 2022 JEEP GRAND CHEROKEE L

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11655895
Vehicle 2022 JEEP GRAND CHEROKEE L
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cleared according to work order. It is next to impossible to turn or control vehicle when this happens. The wiper hose has disconnected twice since purchase of vehicle and has been reconnected at dealership both times.

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