NHTSA Complaint #11655884 — 2020 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11655884
Vehicle	2020 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	March 10, 2025
Date Filed	April 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MGU failure leading to car battery being completely drained and unable to run until replaced. Started with bearing noise coming from MGU alternator. Then check engine light came on. Before long a low voltage alarm appeared and was able to safely pull over before truck died. Truck is now unable to be driven until replacement of MGU. Dealer has been unable to source part for over a month and could be at least another month before part is ready to come in. Issue appears to be pretty common on 5.7 L Hemi E-torque Ram 1500's as was told part on back order at this time for over 3,000 other customers

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