NHTSA Complaint #11655634 — 2023 CADILLAC ESCALADE ESV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11655634
Vehicle	2023 CADILLAC ESCALADE ESV
Component	ENGINE
Date of Incident	April 16, 2025
Date Filed	April 19, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

my 2023 Cadillac Escalade vehicle broke down while I was driving on the highway this past Wednesday. While driving at highway speeds, the transmission unexpectedly shifted from Drive (D) to Neutral (N), and after that, I was unable to shift back to Drive or start the vehicle. The car was then towed to Cadillac of Silver Spring in Maryland for further inspection. I was informed the engine may be locked, but other technicians suggest it could be an ECM or electrical issue. The vehicle is still under warranty and only has 12000miles.

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