NHTSA Complaint #11655529 — 2020 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11655529
Vehicle	2020 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	April 6, 2025
Date Filed	April 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Steering became sluggish, jerky and erratic. Started sounding like the power steering pump was struggling/straining. I put it in the shop and they claim it’s the eps and rack and pinion gone bad. It is being replaced. How unsafe is this at low or highway speed? How many other complaints are there on this same subject and part? 2019 eps was recalled. How do I find out if I have 2019 parts in my 2020. I know sometimes they are interchangeable. I look forward to hearing from you.

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