NHTSA Complaint #11655421 — 2023 FORD MUSTANG MACH E

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11655421
Vehicle	2023 FORD MUSTANG MACH E
Component	STRUCTURE:BODY
Date of Incident	April 18, 2025
Date Filed	April 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Driver's door actuator/plunger jammed in the extended position and would not allow the door to be closed. Could not close the door to drive the car. Vehicle has not been inspected yet. Found a temporary solution by searching online, which said to push hard on the door to close it. This worked to get the door closed but likely will not prevent the problem from reoccurring.

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