NHTSA Complaint #11546388 — 2023 FORD MUSTANG MACH E

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11546388
Vehicle	2023 FORD MUSTANG MACH E
Component	STRUCTURE:BODY
Date of Incident	August 19, 2023
Date Filed	September 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

During rapid deceleration from ~35mph to <5mph the contents of the frunk (front trunk) shifted and was able to strike the emergency release button within the frunk causing the hood to open while the vehicle was in motion. At the time the button was pressed various alarms showed on the screen to alert the driver to pull over which could not be done safely based on the current road conditions. The design of the emergency release button is deficient in preventing inadvertent opening of the frunk while the vehicle is in motion. The vehicle has been inspected by the dealer and they have indicated that all systems are working as intended.

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