NHTSA Complaint #11655402 — 2019 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11655402
Vehicle 2019 HONDA CR-V
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

2019 Honda CRV infotainment issues, screen randomly goes blank while driving causing the passengers of the car to have no ability to adjust the various settings (climate, radio, navigations, lighting of the counsel, etc.). This has been ongoing since the first year I purchased the car. Recently while driving the entire screen went blank and a very loud static like noise was coming from the speakers, I could not turn the radio off, I could not adjust the volume. I have to find a safe spot to pull over and shut the car off for a few min. I purchased my car new from the Honda Dealership and have brought it in multiple times due to these electrical issues and they keep telling me it is because I am not using an apple cord to connect OR my apple cord is old. This is not true I purchased brand new cords from apple directly and still the issues keep happening. Also in the last 2 months the rear tail lights will flash for no reason. Car parked in the garage over night the next morning I go out and tail lights are randomly doing quick flashes every few mins. This is a daily occurrence now and I worry someone will think it is a blinker while I am driving but it is not. I have seen several other online forums with the very same issues I am having and Honda wont do anything about it. There is something wrong with the electrical system in these cars.

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