NHTSA Complaint #11655313 — 2017 FORD FUSION

The contact owns a 2017 Ford Fusion. The contact stated that the passenger’s side doors failed to open as intended. The contact stated that the door handle had detached from the door. There was no warning light illuminated. The contact stated that the door failed to open from the outside. The contact stated that the failure had occurred twice. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 87,419.