NHTSA Complaint #11655285 — 2014 BUICK VERANO

The contact owns a 2014 Buick Verano. The contact stated that after his daughter started the vehicle and attempted to shift into drive, the gear selector briefly failed to move into drive. Upon shifting into drive, the contact stated that while his daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle, prompting her to discontinue driving the vehicle. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gear selector lever. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.