NHTSA Complaint #11655231 — 2024 TOYOTA RAV4

The contact owns a 2024 Toyota Rav4. The contact stated that after driving for 45 minutes, the vehicle was parked. While attempting to restart the vehicle, there was an abnormal sound coming from the vehicle. The engine stopped; engine power was low, and the message “Not ready to Drive” was displayed. The contact stated that the gear shifter failed to move, and the vehicle failed to start. The vehicle was towed to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The dealer informed the contact that there were no diagnostic trouble codes saved in the history. The manufacturer was contacted, and referred the contact to another dealer, but no additional assistance was provided. The failure mileage was approximately 8,063.