NHTSA Complaint #11655135 — 2025 TESLA MODEL Y

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11655135
Vehicle 2025 TESLA MODEL Y
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

"What component or system failed or malfunctioned, and is it available for inspection upon request?" The rear left tire (interior side) and rim assembly failed while driving under normal conditions. The tire experienced a sudden blowout, and the rim sustained significant damage. Based on the damage observed, it appears the rim may have failed first, puncturing the tire and causing the blowout. Yes, the damaged components are available for inspection upon request. "How was your safety or the safety of others put at risk?" The sudden tire blowout at freeway speeds (60+/- mph) could have posed a serious risk to my safety and the safety of other drivers. Fortunately, I was able to maintain control of the vehicle and safely pulled over to the shoulder. "Has the problem been reproduced or confirmed by a dealer or independent service center?" As of now, the issue has not yet been reproduced or confirmed by a Tesla dealer or independent service center, Tesla repair staff immediately ruled out any responsibilities as they perceived to be a foreign object hit the inside of the driver rear tire, which I did not feel anything hitting the car or the tires bumping any object. We went to an authorized Continental dealer/store to inquire for procedure on how to request for investigation for any tire defects, but we were told by the manager that if the tire is OEM, they do not accept. "Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?" The vehicle and damaged components have not yet been formally inspected by Tesla, police, or insurance representatives, but I am preparing documentation and plan to submit everything for evaluation by Tesla and possibly my insurance. "Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?" There were no messages (Sentry by Tesla), or symptoms prior to the failure. The tire pressure was actively monitored.

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