NHTSA Complaint #11655077 — 2021 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11655077
Vehicle	2021 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	April 16, 2025
Date Filed	April 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Was driving and all of a sudden ‘steering power low’ came on and engine died, got stuck in a busy intersection and needed assistance from police officer until I could be towed. Steering did not work to push car to side of the road so I was stuck in the center of the traffic. There was absolutely no lights or warnings before the steering power low and it died. Could have been very dangerous, I am supposed to drive north through the mountains to go camping in 2 days, lucky it didn’t happen then. At the mechanic now and they jumped the battery and say it’s working fine and they can’t find the problem.

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