NHTSA Complaint #11654901 — 2023 CHEVROLET SUBURBAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11654901
Vehicle	2023 CHEVROLET SUBURBAN
Component	ENGINE
Date of Incident	January 3, 2025
Date Filed	April 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I was driving my family to San Antonio for a vacation when the vehicle suddenly stopped working. The display read restart engine but the car just abruptly stopped and I was forced to pull to the side of the road. Once the car came to a complete stop the car shifted into park and could not shift out of park. The car would not start, display would read conditions not met? I had to have the car towed to the dealership. They are giving me a hard time.

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