NHTSA Complaint #11654735 — 2022 CHEVROLET TAHOE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11654735
Vehicle 2022 CHEVROLET TAHOE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

3 Separate Major Problems: 03/23 - 8500 miles. Driving at 70mph on highway, received message on drivers display "Conditions Not Correct For Shift", car went into Neutral, no acceleration possible. Was able to safely get off highway. Stopped car, and restarted, error went away and car was able to be driven further without incident. Chose to not take in for service, 4/23 - 9000 miles. Noticed fluttering noise coming from engine bay when lifting off gas after acceleration. Service eventually found lifter/bearing issue. Whole engine was replaced under warranty. Was without car for 3 months. Further research online found that others experienced the same issue while driving and had engine failure at speed resulting in life threatening driving conditions. 4/25 - 31000 miles. Last weekend, driving at highway speeds and came to traffic standstill in left lane on major highway. Went to accelerate, and received "Conditions Not Correct for Shift" message, car went into Neutral and would not accelerate. Turned car off, and tried to restart and car was stuck in Park. No way to access Neutral, leading to blocking of left lane where cars were approaching and avoiding us at highway speeds. OnStar was notified immediately with the severity of danger stressed (2 adults, 2 children and dog remained buckled in the vehicle). However, CHP took over 1 hour to arrive, shut down highway and somehow was able to start the car one time and get into Neutral for CHP to push car safely to shoulder. Dealership alerted me to failed "Fuel Control Module" To have to 3 major engine related incidents that could have lead to accident or death is unacceptable. Online research shows these issues have been common for this vehicle engine and is absolutely unacceptable. For a driver to not be able to safely engage a Neutral override is absolutely unacceptable. I was informed by the tow truck driver that a special tool was needed and you had to crawl under the vehicle to engage neutral override.

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