NHTSA Complaint #11654705 — 2022 GMC SIERRA 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11654705 |
| Vehicle | 2022 GMC SIERRA 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
While driving my 2022 GMC Sierra Denali 6.2L truck, it somehow turned off. I placed it on neutral and tried to turn on, but it didn’t. I maneuvered to stop at the side of the road, but I was not close enough to the curb making it uncomfortable for others to drive around. I tried again to turn on the truck, but it didn’t. Before and after everything looked good, there were no symptoms or warning lights on the truck. I gave it a break and tried to turn in the truck, but it didn’t. I called GM roadside asst., and I got towed to the closed GM Services. They found out that battery was damaged, and an open starter fuse damaged. They changed the battery, the fuse block, and did the multi-point vehicle inspection (MPVI), and everything seemed good. I picked up my truck, and on my way back home the engine stopped running. At this time I get into a left turn lane, and I was able to stop before the stop line. This time I was in the middle of the road. I turned on the Hazard Warning Lights, but too many cars turning left pass through making it dangerous to my safety and others. I called the service department where my truck was serviced and GM roadside asst., and it got towed to the same service place. All this process was again around 2 hours in the middle of the road. They checked the truck, and found out that the battery was damaged, and an open starter fuse again. They changed, but this time they kept it on test to the next day and the starter fuse was damaged again. They found that the engine was locked, which is why the starter heats up and the amperage consumption increases, opening the fuse, the engine does not turn easily, the oil is at the correct level, it does not indicate low pressure in the initial driving test. They removed the oil pan and found metal particles in the oil and in the pan. After that they removed the rod bearings and can see that they are scratched and overheated, crankshaft scratched as well. Need order a new engine, oil cooler, oil cooler lines.
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