NHTSA Complaint #11654588 — 2015 JEEP RENEGADE

The contact owns a 2015 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle suddenly shifted into neutral independently. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the shifter assembly tower lever. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 86,000.