NHTSA Complaint #11654548 — 2014 KIA SOUL ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11654548
Vehicle	2014 KIA SOUL
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 14, 2019
Date Filed	April 14, 2025
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The contact owns a 2014 Kia Soul. The contact had received notification of NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); and the engine block was replaced; however, the catalytic converter was not replaced. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 100,000.

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