NHTSA Complaint #11654411 — 2023 CADILLAC ESCALADE ESV

ENGINE issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11654411
Vehicle	2023 CADILLAC ESCALADE ESV
Component	ENGINE
Date of Incident	March 14, 2025
Date Filed	April 14, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

We were traveling on a highway trip, approximately 71 miles from home the engine made a brief grinding noise and then with in about 2 seconds the engine completely shut down and stopped running. After having the vehicle towed back to my Cadillac dealer, the dealer determined that the engine was completely damaged by an "outsourced" defective crankshaft installed in the initial engine installation. The dealer has had my vehicle for exactly 1 month and says it is waiting for a new engine with no idea when they will receive the new replacement. I need my vehicle.

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