NHTSA Complaint #11654324 — 2013 FORD TAURUS STEERING

Complaint Details

ODI Number	11654324
Vehicle	2013 FORD TAURUS
Component	STEERING
Date of Incident	April 11, 2025
Date Filed	April 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY POWER STEERING COMPLETELY WENT OUT WITH ALMOST NO STEERING CAPABILITIES, AND IS AVAILABLE FOR INSPECTION IF NEEDED. WE WERE TRAVELING UPP A HILL AROUND 20-25 MPH AT A SLIGHT CURVE, WHILE IN THE MID CURVE OUT OF NO WHERE MY STEERING WHEEL HARDENED AND JOLTED THE VEHICLE TO THE RIGHT ON ITS OWN WITH NO CONTROL WHATSOEVER. OUR SAFTEY WAS PUT AT RISK BECAUSE WE WERE AT A CLIFFS EDGE AND WERE ONLY FEET CLOSE FROM GOING OVER. MECHANIC CONFIRMED POWER STEERING GEAR OR MODUE ISSUE THERE WERE NO WARNING SIGNS PRIOR

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