NHTSA Complaint #11654250 — 2009 MINI COOPER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11654250 |
| Vehicle | 2009 MINI COOPER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
My car has had an exterior lighting problem related to a bad FRM. This is causing my lights not to work. After seeking help, I saw that there was an actual recall on the FRM and I decided to take my car to International Mini dealership in Wisconsin. Once there, they proceeded to only fix the leak on sunroof. I then went back and explained that the leak had caused actual damage to the FRM and connectors and they told me to leave the car for another night. Next day I went to pick it up and they gave me the paperwork stating that they had replaced and reprogrammed the FRM but the problem persist. The connector on the FRM are also water corroded and they just refuse to do anything else to the car. I can’t drive my car due to the safety hazard of not having any exterior lights working.
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