NHTSA Complaint #11638081 — 2009 MINI COOPER

The contact owned a 2009 Mini Cooper. The contact stated that after the vehicle was unoccupied and parked in the residential garage, she was putting her children down for a nap and 2 minutes later, the contact and her husband smelled smoke within the residence, shortly afterward it was discovered that the garage was engulfed in flames. The contact called 911 and evacuated her family of 2 dogs, and 2 minor children. The contact sustained injuries to both arms, both legs and her rear end up to her back. The husband sustained bruises right leg and back. The contact's toddler son sustained a bruise from running into the wall in the residence. No medical attention was sought. The contact mentioned that 1 of the dogs sustained abnormal breathing injuries. The police and fire departments arrived on the scene, and the firefighters extinguished the fire. The fire consumed the vehicle in the garage and resulted in damage to the residence. Police and fire department reports were filed. The contact does not have the fire report, yet, and was currently being worked by the chief of the fire department. The vehicle currently remained on the scene. The insurance company deemed the vehicle and her home totaled. The manufacturer was not made aware of the failure. The failure mileage was 125,000.