NHTSA Complaint #11654216 — 2024 BUICK ENVISTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11654216
Vehicle	2024 BUICK ENVISTA
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2024
Date Filed	April 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The instrument panel intermittently blacks out while driving. I have taken it back to the dealer twice and they are unable to reproduce the issue. The first time, they said it was a software issue and ran an update, but that did not fix the problem. I found online that this is a known issue so I contacted Buick Customer Care. They checked my VIN and said there are no recalls on my car at this time. How can I get my car on the recall list? This is very disturbing and I do not intend to drive the car until this can be rectified. Please help!

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