NHTSA Complaint #11653991 — 2016 HONDA ODYSSEY

Vehicle had a dead misfire on cylinder number one. Initially occurred in May 2024 - all of my dashboard lights went on and car was very shaky - made me nervous because manual said car could overheat or catch fire, so had towed to shop - Girard's Automotive in Franklin, WI. They diagnosed as spark plug needed replacement. Van was at about 98K miles at the time so recommended changing all spark plugs, which I did. Three months later - in August 2025 the same thing occurred - all warning lights on. This time I brought it to my regular mechanic - Import Minded in Greenfield, WI - insisting it was a faulty spark plug replacement. He removed the spark plug and found it to be oil fouled which typically indicates the vehicle was experiencing high levels of oil consumption caused by a known piston ring issue. He changed the spark plugs at the time at recommended checking with Honda as this was a known issue in which they had put out a service bulletin in Oct 2020 and extended warranties for year 2011 to 2013. I went to the Honda dealership. They were familiar with the problem but stated they needed to diagnose the problem and could not do that until the engine lights came on again. So, I could not reliably drive my car any distances for fear all my engine lights would come and the shakiness would come back. This went on until this last month, March 2024 in which the engine lights came on again and I was able to get it back to the dealership where they did diagnose the issue as the piston ring problem. They would not guarantee me any assistance with the repairs but required I have them done there for any chance at getting goodwill assist to pay for the repair- to the tune of $6000. After the work was complete, they let me know they would not be able to help me out - not because they do not acknowledge this to be a known issue, but because I do not spend enough money at Honda dealerships. Safety concern - overheat/fire and shakiness causing difficulty driving.