NHTSA Complaint #11653793 — 2023 CHEVROLET SILVERADO 1500

While driving my 2023 Chevrolet Silverado ZR2 with the 6.2L engine (approx. 22,000 miles) on a busy interstate in another state, the vehicle suddenly lost power and shifted into neutral without warning. I was towing a 5,000-pound camper and had my wife and three children in the truck. We were traveling on a slight incline when the truck unexpectedly disengaged. There were no warning lights, no messages, and no sounds indicating engine failure—just a sudden loss of drive. All displays remained illuminated, but I had no power to the wheels. By the grace of God, I was able to maneuver to the median before the truck and camper came to a complete stop. It was a terrifying and dangerous situation that could have resulted in a major accident given the speed of traffic, the weight of the trailer, and the total lack of warning. The truck was towed to a Chevrolet dealer across the state line. After running diagnostics, I was told the engine had failed and would need to be replaced under warranty. However, I have yet to receive a clear explanation of what exactly failed internally. I was informed that a replacement engine is back-ordered by several months, leaving me without a vehicle and unsure when it will be repaired. The incident has not yet been investigated by the manufacturer, insurance, or law enforcement. This experience was frightening not just because of the mechanical failure, but because it happened with zero indication. I hope others don’t have to go through something like this. I understand thousands of these trucks may never see a failure like this—but for us, it happened suddenly, with our entire family on board, and it nearly ended in disaster.