NHTSA Complaint #11653758 — 2015 NISSAN MURANO

The contact owns a 2015 Nissan Murano. The contact stated that while his wife was driving 40 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The driver was able to pull over to the side of the road. The vehicle was towed to the dealer; however, no cause for the failure was found, and the vehicle was not repaired. On a separate occasion, the vehicle failed to start. The contact stated that his wife waited for a while before the vehicle restarted. The contact stated that when his wife arrived home, the vehicle stalled. The vehicle was towed to the dealer; however, no cause for the failure was found. No repairs were performed. The vehicle was towed to an independent mechanic; however, no cause for the failure was found. The contact stated that the battery was charged; however, the failure persisted. The vehicle was towed to an independent mechanic, who diagnosed the vehicle with alternator failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,480.