NHTSA Complaint #11653068 — 2023 DODGE HORNET
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11653068 |
| Vehicle | 2023 DODGE HORNET |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
In cold weather, the driver’s door is either not closing and latching, or it appears like it has closed and then the door flies open while you’re driving. This is dangerous and distracting when it happens (holding the door physically shut while driving at the same time). The dealer tried aligning the door hardware but it hasn’t made a difference. I did make a video of the issue and I believe the dealer was able to reproduce the problem, at the time. I have another appointment booked with the dealer for the same issue. It’s possible the door handle itself is defective, and I’ve read about other owners with the same problem. It only happens in cold weather. When it happens several warning messages (disabling other safety systems) are also displayed on the dashboard, many of which are not related to the door (but probably triggered by it being open).
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