NHTSA Complaint #11652894 — 2021 SUBARU ASCENT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11652894
Vehicle	2021 SUBARU ASCENT
Component	STRUCTURE:BODY
Date of Incident	April 4, 2025
Date Filed	April 4, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The windshield on the 2021 Subaru Ascent is dangerous because it chips extremely easily. I purchased the car new in 2021 and since then I have had 7 rock chips (in all different states (TX, CA, WA) and driving conditions/speeds/roads). In the 4 years since I have owned it I have had the windshield replaced twice so I am on my 3rd windshield. Each time the rock hits, it causes a large chip to form which distracts the driver momentarily. It also creates defects in the windshield which could lead to safety issues of the windshield shattering.

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