NHTSA Complaint #11710776 — 2021 SUBARU ASCENT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11710776
Vehicle 2021 SUBARU ASCENT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The transmission on our 2021 Subaru Ascent is slipping and failing to accelerate, RPMs reving, and every issue indicator notification light is on. We took the car to our mechanic, then to the Subaru dealership service dept for diagnosis. A full transmission replacement is required plus associated repairs for a cost of $14,543.98. Service estimate attached. This repair is more than 2/3 of the value of the vehicle. This make/model and transmission type have documented problems and Subaru has previously issued an extended warranty on other model years for this same transmission issue. We are trying to communicate with the Subaru customer service but have had limited response due to the holidays and have not had a resolution yet in the past month.

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