NHTSA Complaint #11652867 — 2023 HONDA PILOT

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The emissions system continues to malfunction despite multiple repair attempts, with the emission sensor reactivating as recently as February 2025. The VTC oil control valve also previously leaked but was replaced. The battery and seatbelt buckle issues were successfully resolved. The vehicle and components are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The emissions system malfunction may impair engine performance or emissions control, creating potential environmental and mechanical hazards. While the seatbelt and battery issues have since been resolved, they previously created safety risks—such as an unreliable restraint system warning and unexpected failure to start the vehicle. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealership (Winter Haven Honda) has confirmed the emissions system fault multiple times, including diagnostic sessions in December 2024, January 2025, and February 2025. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been repeatedly inspected by the dealership in consultation with American Honda Motor Co. No inspections by police or insurance representatives have been reported. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The emissions warning light first appeared on December 9, 2024, and continued to reappear on December 12, 2024, January 7, 2025, and again in February 2025. These warning messages clearly indicate an unresolved system issue