NHTSA Complaint #11652751 — 2019 FORD RANGER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11652751 |
| Vehicle | 2019 FORD RANGER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 65,064 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The contact owns a 2019 Ford Ranger. The contact stated while driving approximately 10-15 MPH into the driveway at the residence, the vehicle lost electrical power and the vehicle shutoff as if there was no fuel going to the engine. The contact stated that there also a message that the rearview camera was inoperable, along with messages that features inside the cabin of the vehicle was inoperable. The contact restarted the vehicle and the vehicle shutoff immediately. The contact stated that the engine was not receiving fuel because the fuel pump was on the wiring harness that was not operating as needed. The contact stated that the messages “Cross Traffic Sensor Disconnected", “Rear Parking Sensor Disconnected” and "Rearview Camera Disconnected" were displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed and determined that the electrical connector to the camera was corroded and not properly seated. The contact was informed that Part Numbers: LUTZ-14X411-NA and LUTZ-14X411-AAA needed to be replaced. The contact researched and became aware of a recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,064.
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