NHTSA Complaint #11652591 — 2021 GMC YUKON

I started the 2021 Yukon Denali this morning and there was a slight squeaking noise coming from the front of the car. I began driving and the noise went away. I parked the car and completed an errand. I then started the car to return home and on the way it started making the noise but much louder. I pulled over and the car died and refused to start. GMC Roadside Assistance sent two different tow truck that were not able to tow the car. Tow Truck #1 - Flatbed truck. Car did not go in to neutral because it couldn't start so the driver said that he was unable to pull it up onto the flatbed. Tow Truck #2 - Tow truck w/ Dolly wheels. Driver said it was too heavy for his Dolly to tow the Denali. GMC Roadside Assistance then said that they're two trucks were unable to pickup the Denali and that I was on my own to call and get a tow truck and they would reimburse me. I am on the side of the road all morning not knowing what tow truck company nor what type of tow truck to ask for...... Denali still does not start and am now awaiting a local tow company to make the pickup. GMC Roadside Assistance was a total failure.