NHTSA Complaint #11652537 — 2020 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11652537
Vehicle	2020 RAM 1500
Component	ENGINE
Date of Incident	March 8, 2025
Date Filed	April 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

The Alternator Generator (MGU) failed and I was driving on the road when it happened causing the electronics to start going dark one after the other then dark screen and lost power steering. Thank God I was close to the side of the road and rolled out of traffic's way. The truck was towed to the mechanic who confirmed it is the MGU. The problem is that this part is on back order with no ETA. So I have a 2020 RAM Laramie with 39,000 miles only sitting in the shop. If this happened on the highway, an accident would have been guaranteed. I was simply lucky.

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