NHTSA Complaint #11652524 — 2023 KIA K5

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11652524
Vehicle	2023 KIA K5
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 8, 2024
Date Filed	April 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

While driving, thankfully not with my [XXX] son, the vehicle made a real big bang noise and lost power. Looked back and the whole back seat was lifted. Towed to dealer and tech found that fuel tank had expanded and exploded seat back. Incident happened in November 2024, and to this day, Kia has been the most difficult to deal with. They offered to buy vehicle back, but we have been waiting for a long time for answers and resolution of this issue. Its impossible to get someone on the phone and we keep getting the run around with a loaner/rental while trying to continue to live normal life going to work and dropping kid at school INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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