NHTSA Complaint #11652388 — 2012 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11652388 |
| Vehicle | 2012 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
Car was working fine and had been parked. Then the next morning got ready to take my youngest to school. Started it up, and began backing out of the driveway and out of nowhere the service power steering now light comes on as well as the service trac light. My wheel locks up and I almost hit the neighbor opposite side of the street who was getting ready to take her kids to school because of the difficulty cutting the wheel. We are a Ford family. My wife, myself and my oldest daughter all drive Fords. I would hope Ford reconciles this issue and support their loyal customers. This was a very scary experience loosing control of my vehicle. But even scarier with me having my youngest in the car. This is becoming a well documented issue as well as a safety concern and I hope Ford reconciles this immediately. Also, issue is affecting the turning signals.
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