NHTSA Complaint #11652233 — 2023 CHEVROLET TAHOE

We were driving on a busy interstate in Knoxville, TN on a Sunday. We were 2 hours from home and my 2023 Tahoe basically went into limp mode while I was in the fast lane and the check engine light came on. No warning in advance. The speed reduced, which backed traffic up, and put me and my 4 children in danger. We finally got off the interstate and the vehicle had to be towed in to the nearest dealership. I had a friend drive us to enterprise where they put us in a Jeep Grand Wagoneer. On Monday, I received a call from the dealership stating they had good and bad news. The good news was the repair is covered by warranty but the bad news was it will be 2-3 months before they can get the part. The part is on back order and several people are waiting ahead of me. The said part is a valve body for the engine/transmission. The dealership also informed me that warranty will not cover a non-GM vehicle and that they will only pay for a rental up to 44.00/day. It’s not my fault the part is on back order, nor that enterprise gave me a non-GM vehicle. Also, I have a family of 6, which is why I have a Tahoe and I cannot be put in a small sedan. My children play sports, we have upcoming vacation, and quite frankly, I didn't pay 90,000.00 for a vehicle to be placed in a vehicle that I don’t feel is safe for my family. If I had wanted a sedan, I would have bought one. GM should take better care of their customers, especially when something is like this is not the customers fault!!! I have contacted GM and have been told I will be called back by a supervisor each time I talk to someone. This is unacceptable!!