NHTSA Complaint #11712160 — 2023 CHEVROLET TAHOE

I purchased a 2023 Chevrolet Tahoe on December 17, 2025. On January 17, 2026, with approximately 17,000 miles, the vehicle experienced a catastrophic engine failure while I was driving. The engine seized without warning, causing a complete loss of power and leaving me stranded on the side of the road. At the time of the incident, my newborn child was in the vehicle, creating a serious safety risk. The vehicle had no prior warning lights or indicators before the failure. After the incident, I learned that there was a known recall or service update related to engine oil viscosity for this model year. This information was never disclosed to me at the time of purchase, and no recall documentation or corrective service was provided prior to delivery. I have since been informed that engine replacement will take over 30 days due to parts availability and that no loaner or rental vehicle is available during repairs. Given the catastrophic failure shortly after purchase, the undisclosed recall, extended repair time, and safety implications, I no longer feel the vehicle is safe or reliable.