NHTSA Complaint #11652108 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated that the passenger’s side front door failed to latch closed securely. Additionally, the messages “Hood Ajar" and "Door Ajar" were displayed. The contact stated that the failure was related to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The manufacturer referred to contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.