NHTSA Complaint #11652060 — 2024 TOYOTA GRAND HIGHLANDER

The contact owns a 2024 Toyota Grand Highlander. The contact stated while the vehicle was stationary, the contact moved the third-row seat, and the seat made and abnormal sound. There were no warning lights illuminated. The contact then took the vehicle to the dealer and the dealer made unknown repairs. On a separate occasion the contact became aware the bottom of the window was fractured. The contact then taped the door on the bottom of the window. The system function error message was displayed. On a separate occasion, the contact stated while driving 25 MPH, the rearview camera sporadically failed to respond. The system function error message was displayed. The contact then turned off the vehicle shifted the vehicle into reverse and the vehicle started working properly. On a separate occasion, the contact depressed the brake pedal and the vehicle failed to respond. The local dealer was contacted; however, the vehicle was not repaired because the VIN was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 22,554.