NHTSA Complaint #11651803 — 2020 HONDA ODYSSEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11651803
Vehicle 2020 HONDA ODYSSEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I was stopped at a light at a busy intersection and when I went to drive when the light turned green, my van did nothing. It had turned off the engine when I stopped at the intersection. I tried to switch gears and it wouldn’t change. I was kind of panicking because I was holding up a ton of traffic and my toddler was in the backseat so I can’t remember exactly what was happening on my dash. I would turn the car on and off but I could not get it back into drive as the engine would not restart, but all of the electronics were still working. Finally someone offered to jump the car with one of those portable battery jumpers and that worked. I drove straight to Autozone to see if it was something their machines would pick up on but they couldn’t find anything wrong. The dealer also couldn’t find anything wrong. I believe this is related to the auto idle stop feature.

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