NHTSA Complaint #11651435 — 2024 HONDA RIDGELINE

The automatic engine stop/start system is a safety hazard. On multiple occasions with two different drivers (husband and wife owners), the engine has stopped just as the accelerator is pressed after waiting for traffic to clear at a stop sign or while waiting to enter a street from a driveway or parking lot. The delay when expecting the vehicle to accelerate has nearly caused accident(s) several times. Drivers are forced to switch off the automatic stop/start system every time the vehicle is driven since it defaults to active and it is not safe to use. The system should be permanently disabled or at least programmed to be disabled as default when engine is started. This issue was reported to the local Honda dealer during the first routine service--owners were told that nothing could be done by the dealer. The service advisor suggested that we contact manufacturer or NHTSA directly. The incident date and mileage were entered below for yesterday since that was the latest event. It has happened numerous times since the vehicle was purchased in July 2024.