NHTSA Complaint #11623766 — 2024 HONDA RIDGELINE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11623766
Vehicle	2024 HONDA RIDGELINE
Component	ELECTRICAL SYSTEM
Date of Incident	November 6, 2024
Date Filed	November 6, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

4 times since I owned the truck it has stalled at traffic lights. The dashboard tells me there is an issue and tells me go in park. Then put my foot on the brake and start it normally. It does not restart. After 20 clicks twice it restarted only after I exited the vehicle, locked the door and reentered the vehicle. One time I was left at the light for an hour waiting for a tow truck. A police office tried to start it, and he put his foot on the gas. Eventually it started. The truck has less than 1,500 miles on it. The dealerships that have seen car did not find an error code so there is nothing they can do at this time. I took a video today when it happened for the 4th time to see if it helps. I saw online a similar problem with the Pilot from 2020-2022.

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#11653817 — April 10, 2025 — See attached document for complaint.

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