NHTSA Complaint #11651375 — 2018 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11651375
Vehicle	2018 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	March 21, 2025
Date Filed	March 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

My infotainment screen did this (pictures) while I was driving. Not sure what caused this or anything. It tends to fix itself after a few minutes, but other days it does the same thing. Doesn't work then fixes itself. No warning lamps popped up. The component has not been inspected by anyone yet. I have not brought it to the dealer yet for them to recreate the problem. I have not seen a TSB on it. Since the screen does this, it is very concerning for people who use the backup camera religiously as they could run into a person in the parking of a grocery store. Now that I am aware of the problem, I make sure to take extra caution to look when backing up.

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