NHTSA Complaint #11651286 — 2016 NISSAN ROGUE

The contact owns a 2016 Nissan Rogue. The contact stated that while parking the vehicle at 2 MPH, the vehicle suddenly accelerated forward. The vehicle jumped the curb, embankment, bushes, and crashed into the building in front. Parts of the vehicle caught onto the bushes, holding the vehicle while still crashing into the building. The air bags did not deploy. The police were not contacted. No police report. There were no injuries. The vehicle was damaged on the front end. The contact received assistance pushing the vehicle back into the parking space. The vehicle was towed to the dealer, who was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The approximate failure mileage was 25,000.